FAQ

When do you deliver?
We usually deliver once per week, every Thursday. You need to put your order the latest on Tuesday 12:00 noon. In case you would like to have a special delivery outside Thursday, please feel free to contact us by phone or by WhatsApp, on 00961 70 212429 or send us an Email….. and we can organize together a delivery date and timing. 
 
Where do you deliver?
Nature at Home’s, delivery cover the areas of greater Beirut, Lower Maten and Keserwan, Jounieh, Jbeil and Batroun. For special delivery outside this zone please feel free to contact us by phone or by WhatsApp, on 0096170212429 or send us an Email….. and we can organize together a delivery location, date, and timing.
 
What is the minimum order?
We do not have a minimum order prerequisite; you can select and order the product you want with the quantity you want.
 
What is the delivery cost:
For orders with value less than 100,000 LBP, the delivery sharge will be 8000 LBP.
For orders with value above 100,000 LBP the delivery is free of charge.
 
Are all your products Organic?
We sell a range of product that are produced Naturally, Authentically, Organically, Residues Free, ….; When purchasing please read well the label, it will be always mentioned and well visible on our web site, Organic, Natural, Residues Free,…. Please note that all our fresh produce are all “Tested for Residues” before harvesting, we only harvest when the laboratory test results are negative and does not show any residues traces-“Residue Free”.
 
Why Organic products might have a higher prices?
You may notice that in some cases Organic products have higher prices than conventional one. Natural and Authentic products might also be of higher prices than common products. The reason is the same. Natural, Authentic and Organic products are produced by small family producers and in small quantities. As they are not industrial products and do not benefit from the economy of scale, the cost of production is higher and therefore the prices to assure a decent profit margin for the producers
 
What brand do you sell?
Please visit our Website’s front page, www.natureathome-lb.com, click on “Shop” and scroll down. You will have a clear list of the available brands. Once you click on the link, you will see all the range of products related to this brand. If you did not find your product listed, just give us a call, and we will do our best to make it available for you.